The Big Hidden Problem With Uber? Insincere 5-Star Ratings

Despite a code of transparency and trust, companies like Uber aren't encouraging honest feedback, so all experiences are five-star. This is an alarming notion.
Despite a code of transparency and trust, companies like Uber aren't encouraging honest feedback, so all experiences are five-star. This is an alarming notion.

What did you do to get a bad rating? Does big tip = 5 stars? : r/uber

Reputation inflation explains why Uber's five-star driver ratings system became useless

How Fake Social Proof Could Destroy Your Business

Books: Travis Kalanick

TrustCircle: a novel trust framework for creating a personalised recommender system that helps evaluate trustworthiness in sharing economy services

The Silenced: A Novel (Jonathan Quinn): 9780440245674: Battles, Brett: Books

Fun Coworker Christmas, Work Christmas Cards, Work Friend Gift, Secret Santa Card, Work Xmas Card, Work Bestie, Work Holiday Card, Colleague - Sweden

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Books: Travis Kalanick

Lol, I just got a 1 star review : r/uber

Kat Kane - Partner - Fenway Strategies, LLC

The Gig Economy: Workers and Media in the Age of Convergence 9780367690212, 9780367686222, 9781003140054

That Four-Star Rating You Left Could Cost Your Uber Driver Her Job

Ratings - 90% 5 Star ratings but according to Uber it below average.

TrustCircle: a novel trust framework for creating a personalised recommender system that helps evaluate trustworthiness in sharing economy services