What is the Voice of the Process (VOP)?
Is VOC Killing Innovation?: Not Unless You're Missing The Point, PDF, Six Sigma
How VoC Can Boost Your Product Innovation
Untangling the value of both VOC and VOP during Innovation
Poka-yokes: Prevention and Detection, Rajkumar Selvaraj posted on the topic
Rajkumar Selvaraj on LinkedIn: Are you looking to enhance your leadership skills and create a more…
Six Sigma Green Belt Notes, PDF, Six Sigma
Jeffrey Nordquist, MS, MBA posted on LinkedIn
Voice of Customer (VOC) in product development - an inclusive approach
Scan Me for Safety Dilogy – Part II: RFID from Russia with Love